Author and edit documents for El Camino Health’s Information Services Division. Documents support Desktop Services, Desktop Engineering, Network and Storage, Help Desk, Clinical Engineering, Information Security, and iCare Epic teams. Documents include everything from Installation to troubleshooting guides for all software applications, clinical equipment, desktop equipment, and networking equipment used by El Camino Health’s hospitals and clinics. Author and edit Knowledge Base (KB) articles for the El Camino Health ServiceNow Knowledge Portal All documents are created using Microsoft Word, Excel, PowerPoint, and Visio. Collaborate with Desktop Technicians, Desktop Engineers, Networking Engineers, Program Managers, Help Desk Technicians, Software Engineers, and Security Architects and Engineers.

Authored and edited patient and clinician facing documents for Abbott’s Left Ventricular Assist Devices (LVAD), Left Ventricular Assist Systems (LVAS), Implantable Heart Monitors, and Circulatory Support Systems designed for individuals diagnosed with end-stage heart failure.

Updated patient and clinician facing documents to meet EU MDR regulation requirements.

Documents included: Patient Handbooks, Pocket Guides, Reference Guides, Inserts, and Instructions for Use (IFUs).

All documents were created using Adobe FrameMaker, Microsoft Word, and Adobe InDesign.

Collaborated with Program Managers, Regulatory Affairs, System Engineers, and Legal Department.

Created and updated documentation for an internal data analytics portal. Documents included blogs, user guides, and videos.

Created articles for the Redwood on-line help center.

Supported Logistics, Manufacturing, Engineering, and Operations teams by authoring, editing, and revising documents that supported both aerial and ground level imaging systems used for Google Maps.

Documents included: data specification sheets, assembly and manufacturing procedures, testing procedures, operation manuals, troubleshooting guides, field repair guides, and kit checklists. Documents were authored using Google Docs and Slides then stored and organized into a Google Drive repository.

Photographed imaging equipment and step-by-step assembly procedures. Photos were enhanced using Adobe Photoshop and Lightroom then incorporated into documents.

Created technical illustrations of equipment.

Created flow diagrams of processes and procedures.

Collaborated with Field Technicians, Mechanical Engineers, Logistics Analysts and Managers, Compliance Engineers, Manufacturing Engineers, Technical Program Managers, and Program Managers.

Ran monthly chapter meetings and provided leadership and vision for chapter moving forward.

Managed chapter's Twitter page.

Collaborated with chapter Vice President, Program Manager, and Treasurer.

Edited and updated Instructor Led Training (ILT) and Web Based Training (WBT) educational programs for the Pacific Gas & Electric (PG&E) Academy School. Academy training courses included: new hire and refresher training, operator qualification, and apprenticeship programs and were targeted to educate PG&E Gas Operation Technician employees.

Collaborated with Instructional Designers, Senior Instructional Designers, and Senior Learning Specialists.

Updated and maintained customer and internal facing documents supporting Marvell’s Data Storage products. Documents included: specifications, registers and other technical support materials. All documentation was produced using structured Adobe FrameMaker and Microsoft Visio.

Established conditional text strategies for different customer requirements, calculated default values for register tables, and updated technical diagrams and graphics.

Created and maintained production files containing document variables and conditions. Ran production scripts to format, paginate, set conditions, and produce Portable Document Format (PDF) files for document control.

Prepared standalone FrameMaker chapters for integration into larger FrameMaker books.

Collaborated with Senior Technical Writers and Technical Communications Manager.

Wrote supporting documentation for Cisco’s Smart Care products. Documentation projects included: release notes, partner/customer installation guides and user guides. Produced all documentation using Adobe FrameMaker.

Built an entire wiki collaboration site from scratch to provide support for entire Smart Care Next Generation (SCNG) project team. Wiki pages included: tables, diagrams, and tabs for easy navigation.

Wrote complete user guide on how to use the wiki site.

Assisted Smart Care change management team with coordination and scheduling of engineering documents.

Collaborated with Program Managers, Agile Scrum Master, Project Managers, and Senior Technical Writers.

Assisted the web marketing team in writing operational support procedures and training modules for VMware employees worldwide learning the Autonomy Interwoven TeamSite Web Content Management (WCM) platform.

Assisted the web marketing team by documenting web launch processes. Documentation included: web specifications, methodology documents, flow diagrams, and checklists.

Produced all documentation using Microsoft Word, then converted documents to Microsoft SharePoint wiki pages. Formatted and edited all wiki pages using SharePoint HTML and WYSIWYG editing views.

Collaborated with Web Production Managers and Director of Interactive Web Marketing.

Co-led team of volunteer parents to gather information to be used for production of a printed show program for a live stage performance in March 2011.

Edited actor and staff bios and actor sponsorship information using Microsoft Word.

Managed Word files, graphic images, and photographs using Microsoft SharePoint repository.

Wrote content for five 750 word appendixes and one 10,000 word chapter for a basic college textbook on computers and Windows 7. All documents were produced using Microsoft Word and Snagit screen capture tool.

Collaborated with senior vice president of editorial services, and Subject Matter Experts (SMEs).

Migrated Netflix internal documents and pages from a Jive SBS wiki based repository to a Microsoft SharePoint repository for Netflix internal website.

Formatted text, illustrations, photographs, and graphics using Microsoft SharePoint editing tools.

Edited CSIX volunteer handbook by adding, removing, and updating program content as needed. Edits were performed and additional content was produced using Microsoft Word and Snagit screen capture tool.

Collaborated with CSIX volunteer leads and CSIX founder.

Wrote step-by-step methodology documents to help mask designers become more efficient with routine tasks. Documents condensed lengthy and repetitive tasks into direct solutions. All documents were produced using Microsoft Word.

Wrote documentation for chip release meetings and software tool evaluations requested by management. All documents were produced using Microsoft Word. Managed critical project documents using Microsoft SharePoint repository.

Produced digital and analog circuit CAD layout drawings from schematic diagrams for use in Intel’s Chipset and Microprocessor chip products. Projects used specifications based on Intel’s 65 and 32 nanometer (nm) CMOS process technologies.