David Hovey

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Cell/mobile: (408) 489-3592

I am passionate about communication in all of its forms. I love to write, edit, illustrate, photograph, and collaborate with others who share my passion and want to produce concise, relevant, and usable materials that inform and serve multiple audiences. I am a technical communication professional seeking opportunities to create amazing communication tools that will delight and enable my customers.


Documentum Web Publisher

General Knowledge of DITA Concepts

Adobe InDesign

Confluence Wiki Markup and WYSIWYG Editing Tools



Adobe FrameMaker

Adobe Illustrator

Microsoft Office 2003, 2007, and 2010: (Includes Word, Excel, PowerPoint, Visio, and Outlook)

Microsoft SharePoint 2003, 2007, and 2010

Graphic Design

Technical Illustration



Knowledge of HTML and XML Languages

Adobe Acrobat 9 Pro

Microsoft Visual SourceSafe (VSS)

Google Docs, Slides, Sheets, Drive, Drawings and Sites

Adobe Photoshop

Adobe Lightroom


Work History

Technical Writer (Vendor Position), Google, Inc
March 2014 — November 2018

Created articles for the Redwood on-line help center.

Supported Logistics, Manufacturing, Engineering, and Operations teams by authoring, editing, and revising documents that supported both aerial and ground level imaging systems used for Google Maps. Documents included: data specification sheets, assembly and manufacturing procedures, testing procedures, operation manuals, troubleshooting guides, field repair guides, and kit checklists. Documents were authored using Google Docs and Slides then stored and organized into a Google Drive repository.

Photographed imaging equipment and step-by-step assembly procedures. Photos were enhanced using Adobe Photoshop and Lightroom then incorporated into documents.

Created technical illustrations of equipment.

Created flow diagrams of processes and procedures.

Collaborated with Field Technicians, Mechanical Engineers, Logistics Analysts and Managers, Compliance Engineers, Manufacturing Engineers, Technical Program Managers, and Program Managers.

President (Elected Position), STC Silicon Valley
July 2013 — January 2018

Ran monthly chapter meetings and provided leadership and vision for chapter moving forward.

Managed chapter's Twitter page.

Collaborated with chapter Vice President, Program Manager, and Treasurer.

Technical Writer and Editor, The Mosaic Company
September 2013 — January 2014

Edited and updated Instructor Led Training (ILT) and Web Based Training (WBT) educational programs for the Pacific Gas & Electric (PG&E) Academy School. Academy training courses included: new hire and refresher training, operator qualification, and apprenticeship programs and were targeted to educate PG&E Gas Operation Technician employees.

Technical Writer, Marvell Semiconductor, Inc
November 2012 — August 2013

Updated and maintained customer and internal facing documents supporting Marvell’s Data Storage products. Documents included: specifications, registers and other technical support materials. All documentation was produced using structured Adobe FrameMaker 8 and Microsoft Visio 2007.

Established conditional text strategies for different customer requirements, calculated default values for register tables, and updated technical diagrams and graphics.

Created and maintained production files containing document variables and conditions. Ran production scripts to format, paginate, set conditions, and produce Portable Document Format (PDF) files for document control.

Prepared standalone FrameMaker chapters for integration into larger FrameMaker books.

Collaborated with Senior Technical Writers and Technical Communications Manager.

Technical Writer (Contract Position), Cisco Systems, Inc
March 2012 — October 2012

Wrote supporting documentation for Cisco’s Smart Care products. Documentation projects included: release notes, partner/customer installation guides and user guides. Produced all documentation using Adobe FrameMaker 7.2.

Built an entire wiki collaboration site from scratch to provide support for entire Smart Care Next Generation (SCNG) project team. Wiki pages included: tables, diagrams, and tabs for easy navigation.

Wrote complete user guide on how to use the wiki site.

Assisted Smart Care change management team with coordination and scheduling of engineering documents.

Collaborated with Program Managers, Agile Scrum Master, Project Managers, and Senior Technical Writers.

Technical Writer (Contract Position), VMware, Inc
July 2011 — January 2012

Assisted the web marketing team in writing operational support procedures and training modules for VMware employees worldwide learning the Autonomy Interwoven TeamSite Web Content Management (WCM) platform.

Assisted the web marketing team by documenting web launch processes. Documentation included: web specifications, methodology documents, flow diagrams, and checklists.

Produced all documentation using Microsoft Word 2007, then converted documents to Microsoft SharePoint 2007 wiki pages. Formatted and edited all wiki pages using SharePoint 2007 HTML and WYSIWYG editing views.

Collaborated with Web Production Managers and Director of Interactive Web Marketing.

Technical Writer (Freelance Writer), Agate Publishing, Inc
April 2011 — April 2011

Wrote content for five 750 word appendixes and one 10,000 word chapter for a basic college textbook on computers and Windows 7. All documents were produced using Microsoft Word 2007 and 2010 editors and Snagit 10 screen capture tool.

Collaborated with senior vice president of editorial services, and Subject Matter Experts (SMEs).

Content Editor (Contract Position), Netflix, Inc
February 2011 — March 2011

Migrated Netflix internal documents and pages from a Jive SBS wiki based repository to a Microsoft SharePoint 2010 repository for Netflix internal website.

Formatted text, illustrations, photographs, and graphics using Microsoft SharePoint 2010 editing tools.

Graphic Designer and Writer (Volunteer Position), Angels On Stage
November 2010 — February 2011

Co-led team of volunteer parents to gather information to be used for production of a printed show program for a live stage performance in March 2011.

Edited actor and staff bios and actor sponsorship information using Microsoft Word 2007 editor.

Managed Word files, graphic images, and photographs using Microsoft SharePoint 2003 repository.

Technical Writer (Volunteer Position), CSIX Connect
September 2009 — October 2010

Edited CSIX volunteer handbook by adding, removing, and updating program content as needed. Edits were performed and additional content was produced using Microsoft Word 2007 editor and Snagit 9 screen capture tool.

Collaborated with CSIX volunteer leads and CSIX founder.

Mask Designer 4 and Technical Writer, Intel Corporation
November 2005 — June 2009

Wrote step-by-step methodology documents to help mask designers become more efficient with routine tasks. Documents condensed lengthy and repetitive tasks into direct solutions. All documents were produced using Microsoft Word 2003 editor.

Wrote documentation for chip release meetings and software tool evaluations requested by management. All documents were produced using Microsoft Word 2003 editor. Managed critical project documents using Microsoft SharePoint 2003 repository.

Produced digital and analog circuit CAD layout drawings from schematic diagrams for use in Intel’s Chipset and Microprocessor chip products. Projects used specifications based on Intel’s 65 and 32 nanometer CMOS process technologies.

Mask Design Specialist 2 and Technical Writer, Sun Microsystems, Inc
January 1994 — June 2005

Wrote a step-by-step Engineering Change Order (ECO) procedure to manage the workload, personnel assignments, and progress for one of Sun’s critical UltraSPARC III chip programs. All documents were produced using Adobe FrameMaker and StarOffice editors.

Wrote documentation for new hire training and software tool evaluations requested by management. All documents were produced using Adobe FrameMaker and StarOffice editors. Created a Microsoft PowerPoint presentation about mask design for the Human Resources Department.

Produced digital and analog circuit CAD layout drawings from schematic diagrams for use in Sun’s SPARC Microprocessor chip products. Projects used specifications based on Texas Instruments 130, 90, and 65 nanometer CMOS process technologies.


Certificate of Achievement in Technical Writing
De Anza College

Bachelor of Arts in Art with Minor in Advertising
San Jose State University

DC and AC Theory and Circuit Fundamentals
Sacramento City College (classes taught at Intel Corporation)

Introduction to Electronics
UC Berkeley Extension


Society for Technical Communication (STC), Silicon Valley Chapter